Archives: FAQs


Effective Date of Current Policy:  January 1, 2011 Overview AmazonFlowers.us ( “we” or “us”), is committed to keeping our customers informed about how we use the information we gather from you through the use of our website www.AmazonFlowers.us or sites linked to, the URL www.amazonflowers.us, and through the use of any of our co-branded or private …

Privacy More info & Options »

How can I cancel my AMZ order?

AmazonFlowers’ cancellation policy is no cancelations will be accepted within 10 business days of scheduled delivery date and there is a 25% surcharge for all cancelled AMZ orders.  Cancellation requests within 10 business days of your delivery date will not be accepted. To cancel an AMZ order, you can either send us an email to …

How can I cancel my AMZ order? More info & Options »

These flowers are real and fresh?

All of our flowers are real and shipped completely fresh, they are all fresh cut and shipped through a cold chain management so they can stay fresh during transit. We do give our customers a 100% guarantee on freshness and quality also on satisfaction, please take a look here: https://amazonflowers.us/Freshness-and-Best-Price-Guarantee_ep_44-1.html.

How can I get personalized the flowers?

If you need a personalized your flowers, please write into the special requerimient box, or send to us an email with your request, delivery date, colors and quantities so that we can create a special combo for you after we check with our Green house. Please send your email to: info@amazonflowers.us

What happens if nobody will be at home?

The courrier Company will to deliver the flowers and in case that nobody will be at home, they will leave a tag to you, also will give immediate communication to us and our Customers Service will contact you by e-mail or by phone.

How can I find out if my AMZ order was properly delivered?

Our system will send you automatically a confirmation email, with the tracking numbers as soon as our Green house update our database. Anyway, you can check in real time the status of you AMZ order in the Fedex or UPS website, email at our Customers Service: info@amazonflowers.us. Or call us toll free at 1-800-517-3919.

Amazon Flowers ❤️ - Proms & Weddings Scroll to Top