Freshness and Best Price Guarantee
We shop the world to bring you the greatest selection of fresh-cut flowers FOR SALE TODAY with no buyer restrictions, low item and order quantities, and free shipping for orders over $50 for next week deliver within USA ( Continental USA + Alaska + Hawaii + Puerto Rico) and a small fee for Canada delivery. If you find the same product offered with the same terms and service we provide, WE WILL TRY TO MEET OR BEAT THE PRICE! Call or email us BEFORE you place your order if you think you have found a better deal. 1-800-517-3919 or email us to [email protected]
Amazonflowers.us is responsible for the quality of flowers that you receive. It is very important to follow the instructions at Flower Care & Preparation guide, where pictures and descriptions explain what to expect, and how to prep, hydrate and bloom your flowers.
Depending on the type of flowers you order, there can be a substantial visible difference in the appearance of the flowers after they have time to hydrate and bloom.
As a fresh flower grower/wholesaler, Amazonflowers.us has shipped thousands of boxes of flowers and experienced very few genuine quality issues. For this reason, we are proud to offer this 100% Fresh Quality Guarantee. Please read the complete details and terms of our 100% Fresh Quality Guarantee.
The 100% Fresh Quality Guarantee pertains to the general quality and freshness of the flower shipment as a whole. AmazonFlowers guarantees that flowers will be delivered fresh-cut, and ready for preparation and hydration in fresh water. All flowers require hydration after shipping, and we request that all customers immediately and carefully prep the flowers, and let them hydrate for 3 hours.
Flowers are a natural product and therefore demonstrate some uniqueness, including spots and variations in color. For this reasons, our 100% Fresh Quality Guarantee does not include the natural variations and imperfections that occur. AmazonFlowers does not guarantee that every stem will be the same and free of imperfections. There may be a few stems that you do not include in your arrangements to create a more consistent display. This is part of the preparation and design process. As you prep your flowers, and trim away the leaves, stems and extra greenery, you will probably toss out a few stems as part of this process. This is what florist do.
It is the customer’s responsibility to properly care for flowers. AmazonFlowers is not liable for products mishandled by clients. Each product page explains in detail how to care for flowers, and customers must be knowledgeable on flower care. AmazonFlowers recommends that our customers, or a representative, be present for delivery. A signature may or may not be required at the time of delivery. AmazonFlowers is not responsible for lost or stolen packages, damage to the products as a result of being left in inclement weather, FedEx delays, delays as a result of Customs and Agricultural inspections, or other natural acts.
If you are not satisfied with your flower shipment, please call AmazonFlowers IMMEDIATELY after opening your boxes at 1.800.517.3919AND email us to [email protected] . All complaints must be communicated verbally and accompanied with digital pictures indicating all the flowers within 24 hours of receipt of the product or your claim will not be accepted and no refund will be granted. In order to process your claim, we will request digital pictures and/or return of all products (for quality inspection).
Order cancellations must be received at least 10 days prior to your scheduled delivery date. If you wish to cancel your AmazonFlowers order please send an e-mail to [email protected] , with the subject heading CANCEL. Please type your order number along with your name and address in the body of the email. You will receive an email notice verifying cancellation of your order within 48 hours. All canceled orders will be charged a 25% service fee. AmazonFlowers will refund the amount you paid minus the 25% cancellation processing fee.
Changes to an order
If you would like to change your flower order, please contact us 7 days prior to scheduled delivery date. We might not be able to make changes to an order without sufficient notice. There is a $10 fee to change the scheduled delivery address and is not guaranteed.